Security

From the Security screen, end users can manage their devices, access, passwords, and authentication.

These abilities are available:

  • Enable Touch ID® (for iOS®) or Fingerprint login (for Android™).
  • Reset 2-step verification, if your institution has that feature enabled.
  • Reset multifactor authentication security questions, if your institution has that feature enabled.
  • Change the passcode used to access Banno Mobile.
  • Change the username, if your institution has opted in to this feature.
  • Change the password, if your institution is a Jack Henry core-connected bank that has opted in to this feature.
  • View devices, see login activity, and manage access.
    • View the last time that each device was used to access Banno Mobile.
    • Remove access to Banno Mobile on devices.

If you have questions about the abilities available for your app users, create a jSource case on the For Clients site.

  • Changing your username
    Use these instructions to change a username in Banno Mobile.
  • Changing your passcode
    You can change your passcode in Banno Mobile.
  • Fingerprint login for Android™
    Android™ users can use a fingerprint scan as an alternative to using a passcode each time a user opens the mobile app.
  • Touch ID® for iOS®
    iOS® users can use Touch ID® as an alternative to using a passcode each time a user opens the mobile app.
  • Password management
    If your institution has this feature, your end users can update their passwords at any time from the Change Password section under Settings > Security.
  • Multi-factor authentication
    Multi-factor authentication (MFA) provides a means for users in core-connected banks to receive an additional layer of security for certain higher-risk actions taken in the app.
  • Editing 2-step verification settings
    Banno Mobile offers 2-step verification as an added security layer to protect end users. If an end user is logged on to Banno Mobile, they can set up two-factor authentication again with a new method or edit current settings by using this process.
  • Device management
    On the Devices screen, end users can view information about, and even remove access for, their devices which access your institution's app.
  • Alerts for high-risk actions
    When a high-risk action takes place in Banno Mobile or Online, the end user gets notified by email, sms, or push notification, depending on configuration and user settings.
Parent topic: Settings