Zelle® is a mobile banking application that makes it
possible to transfer money from one bank to another in minutes.
End users must first enroll using the
following steps.
Note: Your
financial institution must have SilverLake and a contract with JHA PayCenter to use Zelle®.
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From the
dashboard or the main menu, select Send money with Zelle.
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Select Get started when the Zelle® welcome
screen appears.
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When the Terms & conditions screen appears, select
Accept & continue.
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Select the email or mobile number that you wish to use as a token that is used by other
Zelle® users to send money to you and to request money
from you.
If the email or phone number that appears from the bank profile are not
desired, select
+ Add a new mobile number or email to enter a
different one.
Note: If a number
or email has a pending transaction, that information appears in a message below it. You
can select Yes, enroll this email or Yes, enroll this
phone number to choose it to enroll with.
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When the list of eligible accounts appears, select a primary account to be used as the
default account that money is sent to and paid from.
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Select Continue.
A verification code is sent to the end user in an email or a text, depending on
the method of enrollment chosen (phone number or email).
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On the Validate information screen, enter the
verification code that was sent to end user's email or phone number via SMS, and then
select Verify.
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Upon successful validation of the code, the success screen appears to confirm the end
user's enrollment.
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Select Send or request money to begin using Zelle®, or select View pending requests if there are
any.
