Managing your saved replies
Use these instructions to learn how to create, edit, or delete saved replies in Banno Support.
- Select Settings.
- Select Saved replies.
-
Choose a situation and follow the corresponding steps.
Situation Steps Create a saved reply - Select Add a reply.
- Complete the Title and Reply text fields, and drag and drop any variable text options as desired.
- Select Save.
Edit a saved reply - Select a saved reply from the list of existing replies.
- Adjust the fields as desired, and then select Save.
Delete a saved reply - Select the trash can button
next to a saved reply you want to delete.
- Select Delete to confirm the decision.