Settings

An end user can view their profile information, change their password, manage devices, or manage their account settings from the Settings screen.

To access settings, select the user profile avatar at the bottom of the Banno Online main menu, and then select Settings.

  • End user profile update capabilities
    Under Settings > Profile, end users can change their profile details such as preferred name, physical address, email, and phone number.
  • Profile photo
    Banno Online users can use the Profile screen to add a profile photo and to see themselves in the app.
  • Changing the username
    Use these instructions to change a username in Banno Online.
  • Changing the account nickname
    Use these instructions for understanding the process for changing an account nickname in Banno Online.
  • Password options
    If your institution is a Jack Henry core-connected institution that has opted in to the password management feature, your end users can change their online banking password and NetTeller password at the same time from Banno Online.
  • 2-step verification
    2-step verification is an additional layer of security that Banno Online uses to keep your end users' information safe.
  • Travel notices
    Financial institutions with SilverLake can use travel notices to let their end users share trip details, such as the location and travel dates, to help ensure uninterrupted use of their cards as well as reduce support time.
  • Device management
    Devices that have been used to access Banno Online appear in the Devices section of the Security screen.
  • Alerts and cards
    Banno Online users can manage which alerts they view through the app, in SMS messages, and in email for their primary financial institution's accounts.
  • Electronic documents
    Your end users can view and enroll in electronic documents in your online banking and apps.
  • Direct Connect
    With Direct Connect, banks using Banno Online can offer their consumers the ability to connect their financial accounts to Intuit® desktop products or Quicken®.
  • Spanish support
    The Spanish Support functionality translates select information in both the Banno Mobile and Online platforms to Spanish.
Parent topic: Online