To verify an end user's identity, you can send a verification code to them through an SMS message or an email.
To verify an end user's identity, an email address or phone number is required to be on file.
- In Banno People, select Users, and then search for a user.
- Select .
- On the Security screen, find the Call-in verification section.
- Select Send code.
On the Call-in verification screen, choose the delivery method by
selecting the appropriate option.
- Send code via SMS
- Send code via email
Ask the end user to tell you the code that was sent, and then enter it in the
Enter code field.
Note: To resend a code to the end user, select Send a new code.
- Select Verify, and then select Done.
Verification activity is recorded on the end user's Activity timeline and appears under the Authentication filter when viewing the Activity screen in Banno History.