To verify an end user's identity, you
can send a verification code to them through an SMS message or an email.
To verify an end user's identity, an
email address or phone number is required to be on file.
-
In Banno People,
select Users, and then search for a user.
-
Select .
-
On the Security screen, find the Call-in verification section.
-
Select Send code.
-
On the Call-in verification screen, choose the delivery method by
selecting the appropriate option.
- Send code via SMS
- Send code via email
-
Ask the end user to tell you the code that was sent, and then enter it in the
Enter code field.
Note: To resend a code to the end user, select Send a new
code.
-
Select Verify, and then select
Done.
Verification activity is recorded on the
end user's Activity timeline and appears under the
Authentication filter when viewing the Activity screen in Banno History.
