Restrict user access

There may be occasions when you want to restrict a user's access to your app and online banking. For example, if a user is a victim of fraud or if their phone is stolen, you want to restrict access to the app.

You can restrict crucial app access in the following ways by selecting a user and viewing the Permissions and Security screens.

User access controls on the Permissions screen
Control Explanation
Enable or disable remote deposit capture Restricts or allows access to remote deposit capture on the app.
Enable or disable payments options Restricts or allows access to bill pay, paying a person, enrollment in payments, or the Manage payments options on the app.
Enable or disable transfers Restricts or allows access to transfer creation on the app.
User access controls on the Security screen
Control Explanation
Remove all devices Forces the user to log off whenever the app makes a request to the API. Then the app requires the user to re-enter their online banking credentials to log on again instead of using the four-digit PIN.
Reset two-factor authentication Unenrolls the end user from two-factor authentication.
  • Restricting user access to Banno Mobile
    Whether you want to reduce the risk of fraud, your user has a stolen device, or some other reason, you can turn off key actions for an end user to prevent access and money movement.
Parent topic: Security