Responding to a Zelle® Request

You can respond to a Zelle® request.

Your financial institution must have SilverLake and a contract with JHA PayCenter to use Zelle®.
  1. Select Send money with Zelle® from the main menu to view the Zelle® Activity screen.
  2. On the Pending tab, find a pending request and select Send [amount].
  3. If the Verification screen appears, enter your password and select Submit.
  4. Review the payment details and select Send [amount].
  5. When the Reg D disclaimer appears, select Continue.
    Tip: You can select Don't show me this again to avoid seeing the message next time you send money through Zelle®.
  6. When the confirmation screen appears, select Done.