Alerts for high-risk actions

When a high-risk action takes place in Banno Mobile or Online, the end user gets notified by email, sms, or push notification, depending on configuration and user settings.

Here are some examples of high-risk actions in Banno Online or Banno Mobile that result in an alert being sent to the end user:

  • Password change
  • User name change
  • Signed in on new device
  • Enrollment in 2-step verification
  • Email change (a message is sent to the previous email address and the new email address)
  • Phone number change
  • External transfer account added
  • High-value transfer made
  • Bill payee added