Touch ID® for iOS®

iOS® users can use Touch ID® as an alternative to using a passcode each time a user opens the mobile app.

If Touch ID® fails, or if you select Cancel, the app asks for the four-digit passcode instead.

Setting up Touch ID®

The mobile app presents new users with the option to enable Touch ID® during the initial signup process. Existing users can activate or deactivate the Touch ID® option at any time from Settings > Security.

CAUTION:
If you enable this feature, any person who has a fingerprint added to the device can log on to the mobile app using Touch ID®.
  • Enabling Touch ID®
    Users can activate Touch ID® during the initial mobile signup process, and they can also activate or deactivate it at any time by accessing the options described here.
Parent topic: Security