Online

Banno Online is a browser-based banking solution that meets the needs of your institution's digital users.

Your users can access Banno Online from a web browser, and the banking application scales based on the size of the screen, making it easy to use even on smaller mobile devices.

Users can complete the following actions and more in Banno Online:

  • Configure settings
  • View account balances and activity
  • Complete transfers, including scheduled and recurring transfers
  • Manage cards
  • Pay bills and payees
  • View messages
  • View documents
  • Enrollment
    This topic describes enrollment in Banno Online.
  • Dashboard
    The Banno Online dashboard is the hub where the end user can see their online banking information at a glance in categorized sections. The screen appears upon first logging on to Banno Online.
  • Messages
    In the Messages section of the dashboard, end users can view automatic notifications, such as a low funds notification, messages from your institution, and conversations with support representatives facilitated by the Banno Support product.
  • Account balance configuration
    Your financial institution can choose the balances that you want to show to your end users in your apps.
  • Opening new accounts
    Use this task to understand the process for adding accounts to Banno Online after the end user has already logged on to the app.
  • Transfers
    Banno Online offers several options for money transfers.
  • Payments
    Banno Online allows end users to have the convenience of online bill pay if your institution has enabled this feature.
  • Remote deposit
    If your institution has this feature enabled, your end users can view remote check deposits and images in Banno Online.
  • Email/support and contact us feature
    In Banno Online, end users can access support information through the main Banno Online menu or through a floating question mark icon in the bottom right of each page.
  • Settings
    An end user can view their profile information, change their password, manage devices, or manage their account settings from the Settings screen.
  • Offline mode for NetTeller banks
    If your institution is a bank with NetTeller, existing end users can still log on to Banno Online and access some features and sync account data, synced from the Banno layer, even if NetTeller is offline.
  • Credit union rewards link
    For credit unions that use a rewards program vendor that is compatible with Banno, your end users can use a link within the account Details screen to go directly to the rewards website through single sign-on (SSO).
  • PowerOns for Credit Unions
    Banno can accommodate several PowerOns to give your credit union increased functionality in our apps.
  • Credit card control features
    The external application and the single sign-on (SSO) functionality allows for direct end-user access to credit card controls.
  • Making a credit card payment
    End users of core-connected institutions can make credit card payments through Banno Online.
  • Budgeting tools
    Banno Online uses single sign-on to provide personal financial management (PFM) tools in Banno.
  • Mortgage center
    If your financial institution uses a compatible mortgage service provider, your end users can see the Mortgage center option on a loan's Account screen. Selecting this option opens the mortgage information from the service provider in the same browser window that the end user was already using.
  • Investments
    If your institution uses a vendor compatible with Banno Online, end users can access brokerage functionality without signing in to another account.
  • Consumer debt relief link
    If your institution is running a program to allow consumers to defer loan or credit card payments, you can include a link to your application in the main menu of Banno Online or Banno Mobile.
  • SBA payroll protection program link
    If your institution has developed an application or form that allows small businesses to apply for loans to cover payroll, you can include a link to it from the Banno Mobile or Online main menu. In addition, Banno can make it so that the link only appears to business users.
  • Charitable giving
    Your financial institution can link to charitable giving destinations through a link in the main navigation.
  • Reorder checks
    If your institution has this feature enabled, your end users can reorder checks in Banno Online. The ability to reorder checks might not be available for accounts that do not belong to the end user's primary financial institution, depending on the secondary accounts' relationships with check reordering services.
  • Stop payments
    End users can access stop payment functionality in Banno Online if your financial institution has this feature available.
  • Transactions
    With Banno Online, you can view transaction history and see additional transaction information.
  • Banno Business
    Banno Business is a set of tools used to manage commercial accounts and business integrations.
  • Alerts for high-risk actions
    When a high-risk action takes place in Banno Mobile or Online, the end user gets notified by email, sms, or push notification, depending on configuration and user settings.
  • Browser support policy
    To support security measures that keep your end users' data safe, we require modern browsers to use Banno Online.