Using the Forgot Password feature

We make it simple to reset your password if you are unable to get logged in.

  1. Navigate to https://login.banno.com.
  2. Select Forgot password.
    The password reset screen appears.
  3. Enter your email address, and then select Email me instructions.
    The system generates an email and sends it to the email address associated with the account.
  4. Access the email, and then either select Set your new password or copy the direct link into your browser.
  5. In the Password field, enter your new password.

    The password must follow these guidelines:

    • Must contain at least one digit.
    • Must contain at least one upper-case letter.
    • Must contain at least one lower-case letter.
    • Must contain at least one special character (for example, @#$%).
    • Must be at least eight characters in length.
  6. In the Confirm password field, re-enter your new password.
  7. Select Set password to reset.
    Note: Passwords for Banno.com do not expire automatically.
Once reset, you can log in directly using your email address and password at https://login.banno.com.