App usage report

You can view the following information using the App usage report.

  • Number of active users
  • Signups
  • Enrolled users
  • Active online users
  • Active mobile users
  • Retention rate
  • Syncs
  • Unique syncs
  • Online syncs
  • Mobile syncs
  • Average syncs by time of day
  • Rate limiting (last 24 hours)
  • A list of usernames for signups
  • A list of enrollments
  • A list of active users
CAUTION:
The reports provided in Banno Reports are for informational purposes only, and may differ slightly from the information on your billing statements. Banno Reports reflects accurate data about user activity in a given time range. However, because your financial institution's contract may define billable user activity according to other criteria, these numbers are not an accurate predictor of how many users you will be billed for.

For any questions about billing or other information, you can open a case on the For Clients site.

  • Rate limiting
    The Rate limiting graph on the App usage screen shows any rate limiting occurring for your financial institution in near-real-time.
  • Field definitions: App usage report
    These fields appear when you view the App usage report. The following definitions appear in alphabetical order for quick reference.
Parent topic: Reports