Canceling a Zelle® payment

You can complete the following steps to cancel a Zelle® payment.

Your financial institution must have SilverLake and a contract with JHA PayCenter to use Zelle®.
  1. Select Send money with Zelle® from the main menu to view the Zelle® Activity screen.
  2. With the Pending tab selected, find the payment you want to cancel.
  3. Select Cancel next to a payment.
  4. When the confirmation screen appears, select Cancel payment.
Parent topic: Enrolling in Zelle® (SilverLake only)