Password reset expiration

Banno Online customers can modify the expiration time for the password-reset link that is sent to end users by using the options on the institution Settings screen.

Note: Links used by the end user after the expiration time interval has passed do not work, and the end user receives a failure message if they use it.

To change the expiration time for the password-reset link sent to users in Security > Password reset > Send link:

  1. Select Settings from the People menu.
  2. Select Password reset expiration.
  3. Choose the desired expiration time.

Password reset expiration screen in Banno People