Browser support policy
To support security measures that keep your end users' data safe, we require modern browsers to use Banno Online.
As new versions of browsers release, Banno Online removes support for older versions. For specific details about support for different types of browsers, review the following information.
Microsoft® Internet Explorer®
Jack Henry does not support Internet Explorer® and the legacy Microsoft Edge™ browsers as of January 1, 2021 for the Banno Digital Platform. If you are currently using Internet Explorer, we recommend you switch to the new Microsoft Edge™ or another supported browser. If you are using the legacy Microsoft Edge™ browser (any version of Edge less than 70), we recommend upgrading to the newer version or switching to another supported browser.
Microsoft Edge™
Banno only supports the latest version of Microsoft Edge™. Banno Online may deny access to older Microsoft Edge™ versions 60 days after Microsoft® releases a new version.
Google Chrome™
If a person uses Chrome™'s automatic updates, the browser should update on its own. Major updates release approximately every 12 weeks. If Chrome™ is two versions older than the current stable channel version, Banno Online may deny access.
Apple® Safari®
Safari® only has major upgrades during the fall currently. Approximately 60 days after a new version releases, Banno Online may deny older versions access. However, this change requires that the new Safari® version is available on both macOS® and iOS® devices.
Mozilla® Firefox®
Firefox® should update itself automatically. If Firefox® is two versions older than the current stable channel version, Banno Online may deny access.