Intercept is a powerful, configurable tool that proactively identifies and prevents fraud attempts, enhancing security for both institutions and their accountholders. By leveraging advanced scoring from multiple specialized providers and real-time data, Intercept gives your financial institution the direct control you need to stop fraud before it happens – all while preserving a smooth user experience for your accountholders.

One of our go-forward Jack Henry Platform offerings, Insights is the modern reporting and visualization tool that lets your team create, edit, and maintain custom queries as wanted or leverage several out-of-the-box report templates to help you hit the ground running – today!

Expand this article for details, including instructions for granting access and getting started.

In our May 2026 Statement, we announced our work to redesign the Banno Support app to provide a more intuitive, unified experience for your financial institution’s support team. These changes will be delivered in a series of releases over the coming months, and we are happy to announce that the first big release is right around the corner. For details, expand this article.

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As discussed last month, your financial institution will soon have the option to let accountholders know when they’re navigating to any external application you think deserves a “speed bump” message.

When configuring any external application (via Users & Groups in Banno Admin), your authorized staff will be able to select the Display notice before opening external application checkbox and enter a message in the text field. Accountholders will then see that message presented as a speed bump after clicking the external application link in Banno.

For configuration details, please see our External Applications documentation on the Knowledge Base.

Jack Henry Wires Saved Views makes it easier to access the wires and wire messages that matter most to your administrators. Now you can select filters and save them as reusable views, letting you quickly switch between different filtered views and pick up where you left off without losing your filters.

There are four initial preset views – Processing Wires, OFAC Review Required, Approval Required, and Verify Accounts. You can also create additional personalized views with your preferred combination of filters! Check out our documentation for more information.

Up next on this front? Soon, we will work on giving your admins the option to create unique preset views and display them for specific employee groups. Currently, each custom view is only accessible to the user who created it. There’s no timeframe to share yet, but you can bet we’ll provide updates as this follow-up enhancement progresses.

Driven by IdeaLab feedback that tells us this feature is in high demand, we are working toward making seamless core connectivity a reality for LoanVantage customers!

Our new Loan Number Generator feature eliminates manual entry errors, enforces consistent formatting, and significantly reduces application friction by generating a unique identifier directly within your workflow.

The first iteration of our new Loan Number Generator module focuses specifically on the successful integration and call handling between LoanVantage and the SilverLake core, but support for Symitar and other Jack Henry and third-party core systems will follow.

We’ll be rolling this out in the coming weeks, so keep your eyes peeled for a formal announcement!

Our Banno Mobile 3.38 release will start to wind down our UX Evolution journey for iOS. As you’ll see below, our Android team ran into some additional work to finish before pushing hard toward fully implementing Google’s updated Material Design 3.

Important: When we enable Liquid Glass for Banno Mobile on iOS, we will also set the minimum supported OS version to iOS 26.3. This change may occur as soon as our Mobile 3.39 release; however, we will keep you posted on timing and provide advanced notice beforehand.

Expand this article for more details on Banno Mobile 3.38.

Today, whether the action is taken by a Banno end user or a Unified Identity Service end user, all events related to authentication and profile activity are lumped together under the same Activity event filters (User > Authentication and User > Profile). We recognize that this isn’t ideal for reporting purposes.

To mitigate this, Unified Identity Service will soon become an events publisher for Jack Henry Enterprise Events Service. This will initially include events for any updates end users make to their Recovery Phone and Recovery Email fields for now, but we will continue adding events incrementally.

More information to come – once we’re ready to share release timing and specific event names.

Jack Henry Rapid Transfers are making a powerful impact for our financial institutions and your accountholders, and we want to be certain that your bank or credit union knows all you need to know about the feature. Therefore, in addition to our recurring Office Hours, we’ve scheduled a couple of important one-off webinars – one on compliance considerations and another on driving adoption. To take advantage, just expand this article.

Previously, Banno Admin required your employees to reauthenticate by starting a new session after 30 minutes of inactivity. This 30-minute session inactivity timer was implemented as a security measure that was effective at preventing security attacks such as session hijacking.

Recently, we updated the Banno Admin inactivity settings to match that of Jack Henry Identity, due to the robust protections our Identity authentication framework offers. Sessions now remain active for 24 hours (as of June 2026) rather than forcing users to continually ensure their session remains active – since that’s no longer necessary, we also removed the dialog that used to prompt users after 29 minutes of inactivity.

Discover how leading financial institutions are driving Tap2Local adoption and growing merchant services. In this one-hour webinar, you’ll gain actionable strategies to identify high-potential merchants, equip staff with practical resources to support business clients, and leverage proven marketing materials to increase adoption and drive growth.

We’ll preview the event during the Sept. 11 Digital Banking Meetup, with registration details available on the For Clients Portal and via email invitation later in September.

Save the Date: Tues., Sept. 29, 2026 at 2:00 p.m. CT

Registration opens soon. Secure your place on the attendee list early by emailing “Save my seat” to MarketingCenterSupport@jackhenry.com.

Engagement is still high for our recurring Tap2Local and Jack Henry Rapid Transfers Office Hours, and our SMEs from both Jack Henry and Moov are happy to keep these interactive sessions rolling! If you have questions or enhancement suggestions, we’d love to hear to them.

Please register today for these upcoming sessions:

• Tap2Local: Wed., Sept. 2 at 3:00 p.m. CT
• Rapid Transfers: Wed., Sept. 16 at 3:00 p.m. CT

Heads up: We won’t be holding these Office Hours during October, because we will be deep in preparation for Jack Henry Connect. But we look forward to seeing you for Office Hours again in November. Stay tuned to the Statement for details and registration links.

We officially launched the redesigned Treasury Management Back Office (TMBO) user experience on Friday, August 14. The updated experience is designed to offer a more intuitive, efficient workflow while aligning TMBO with the broader JH Digital platform strategy, paving the way for greater consistency across products and faster adoption of features.

The legacy interface will remain available as a fallback option through October 1, giving users time to transition. As with any major platform transition, our teams are hard at work resolving issues being reported by Treasury Managment banks during the rollout. We will continue to leverage office hours and SLAs for ongoing communication.

Don’t miss our upcoming Treasury Management Office Hours! Register now for all scheduled sessions. We won’t ask you to plan too far into the future, but here are dates and times for the next three:

• Mon., Sep. 28, 2026 10:00 a.m. CT
• Mon., Oct. 26, 2026 10:00 a.m. CT
• Mon., Nov. 23, 2026 10:00 a.m. CT

Our Treasury team looks forward to seeing you there.

We hope to see you at the next round of these long-standing, recurring meetups:

• Developer Office Hours: Tues., Sept. 8, 2026 at 11:00 a.m. CT
• Digital Banking Meetup: Fri., Sept. 11, 2026 at 11:00 a.m. CT
• Product Security Meetup: Wed., Nov. 4, 2026 at 3:00 p.m. CT

Be sure to save your spot today!

When you visit the Knowledge Base (or our Wistia demo channel for the Tap2Local demo linked below), be sure to check out some of the more notable pieces of documentation we added or edited during August:

• Tap2Local Payment Links Demo: We’re happy to share a new demo video showing the payment links functionality of Tap2Local.
• Bulk Deleting ACH Batches: The Knowledge Base has a new section dedicated to bulk deleting ACH batches in Banno Business.
• Treasury Management Consulting Services Overview: We created an overview document that dives into Treasury Management’s new Micro Engagement Model for Consulting Services.

Reminder: Due to browser behavior beyond our control, some PDF links may open directly in this same browser tab.

UI Enhancements

Early this September, you’ll notice some nice user interface (UI) enhancements to the Knowledge Base. Especially noteworthy is that we will begin adopting elements from Forge™, Jack Henry’s design system. Expand this article for more details.

Insights is a reporting and visualization tool designed for high-level, user-friendly reporting anyone at your financial institution can use. Not only does Insights include a number of report templates to help you get started, but you can also create your own with queries unique to your curiosities.

Initially, the following datasets are supported, and so many more are on the way:

• Activity and App Usage
• Bill Pay
• Remote Deposit Capture
• Conversations

Banno Business users will soon be able to select and delete up to 10 ACH batches simultaneously from their batch list. Delivering this bulk delete feature for ACH will eliminate the current need to clear out accidental duplicates or outdated files by clicking through a tedious, one-by-one deletion process.

As we move through several critical development efforts, as well as ongoing work to adopt the new native design systems, we’ve made the decision to adjust our normal release cadence for this next cycle.