Banno Business
Serve the humans at the heart of business.
Banno powers you with all the digital business solutions you need to compete across the business spectrum and helps you win by giving you Conversations for Business, a secure chat tool designed to personally connect you with account holders at their moment of need and to provide a secure digital channel for them to collaborate on financial decisions and approve big money transfers.
Just-right features
A scalable solution for businesses of all sizes.
Banno Business is set up to scale for businesses of all sizes—from the gig economy to large business accounts—so they all feel at home with you. Start by giving every business user access to Conversations for Business. Then, depending on each business’s unique needs, you have the power to configure features for them with the touch of a toggle.
Business banking for all.
To get an idea of the scalability of Banno Business, explore a few sample business profiles and how different features could be applied to fit the needs of each.
The ambitious, entrepreneurial couple
Smaller businesses don’t need every feature under the sun—and you can do better than wedging them into overly complex and expensive business accounts or making them settle with the limitations of a personal account. Give them just the features they need, like Autobooks, an alternative to Quickbooks that keeps the focus on getting paid—conveniently located within digital banking. And for you, it helps keep their cash flowing through your institution, and out of Stripe, Square, and Quickbooks. Beyond that, you can customize business account holders’ experiences with more functionality as they need it.
The booming local business
For businesses with more boots (and heels) on the ground, payroll integration, ACH transfers, and a gamut of entitlements are right there waiting. And your differentiating personal service is upheld, because Banno creates a CIF for each employee that’s given entitlements, even if they don’t hold a commercial account at your financial institution. That means everyone—from owner to trusted employee—feels valued and known.
The prospering, multi-location business
Of course you’ll be able to serve your biggest business accounts with functionality like a more sophisticated positive pay, account reconciliation, and reporting.
The thriving, multimillion-dollar business
If your account holders need sweep accounts and other more advanced functionality, consider adding JHA Treasury Management. It’s the perfect complement to Banno Business.
How it works
Everything they need in a business account..
There are fintech solutions out there that meet a niche need for a business user, but you can offer just the functionality a user needs by turning on features like ACH transfers, wires, Autobooks invoicing and payment acceptance, or user management.
User Management
When a business owner needs to give account access to their employees, there are a wealth of entitlements and settings available to manage their permissions. Owners can easily add a new user, enter their details, and assign them a role—like “admin” or “viewer.” From there they can toggle which accounts the user can access, set their overall permissions, and control permissions on an account-by-account basis—from the ability to send wires and payments down to the ability to manage cards.
ACH Payments
Now your business users can pay their employees and vendors by scheduling ACH payments—all natively within their digital banking experience. When you enable this feature, they can access a new section in their main navigation. A high-level overview shows what’s scheduled, what’s recurring, and which payments have already been sent. Opening a payment allows users to manage the schedule and to view, edit, and add recipients—both manually and via import. And of course, managing ACH payments has the same smooth and easy user experience as the rest of digital banking.
Wire Transfers
When you add Wires to a user’s main navigation, they can easily add and manage their accounts list, see an overview of everything that’s scheduled, and create and initiate wires with the click of a button. Users can even name their wires to keep everything organized. And because the experience of Wires is designed to mirror ACH Payments, users will find the experience of using both payment types incredibly intuitive, with very little to learn to get rolling.
Autobooks
Help businesses increase their deposits by putting the ability to send invoices and get paid right on their dashboard. Business users can use the included Autobooks plugin to manage invoices, estimates, customers, and payments. They can also accept payments online that go straight into their accounts either by entering their customers’ payment details right within digital banking or by sending a payment form link that allows their customers to pay online. This Autobooks plugin is included free with Banno Business, and you can automatically enable this for your business owners, allowing them to easily enroll on their own.
Solving a communication crisis
Email phishing fraud costs businesses millions.
Less and less business is happening in a boardroom. While businesses have adopted tools like Slack® and Microsoft Teams®, email remains the most popular form of communication, because it’s universal—everyone uses it, and it’s “on” all day every day.
Business stakeholders tend to have conversations about big wire transfers over email, leaving themselves vulnerable to cybercriminals who can hack into email accounts and intercept messages about wires. Impersonating the key decision maker, they send an email directing the business to send the wire elsewhere—to the fraudster’s account—and that money is gone forever.
$26 Billion
Wired to cybercriminals in the last three years (world-wide).
Source: 2020 Agari Cyber Intelligence Division.$300 Million
Losses to American businesses every month.
Source: 2019 HIPAA JournalConversations
Introducing…
Banno Conversations for Business.
Give your account holders a better, more secure way to communicate, coordinate, and collaborate—right where their finances are at.
Conversations for Business is a brand new service you can offer your business users right within your digital banking experience. One place for them to discuss private information, attach sensitive files, and even approve payments and wire transfers. They can even loop you into a conversation when they need clarification, review, or help making a transaction.
Eliminate phishing fraud worries
By offering Conversations for Business to your business users, you’re giving them a secure, localized channel to communicate and collaborate before big transfers—all in the context of their finances and other business banking tools.
Attach sensitive files and data
Conversations for Business is a convenient, secure way to pass documents with sensitive data back and forth. Your account holders have already authenticated via 2FA and Face ID, so Banno Business conversations are every bit as secure as their money.
Join the conversation
Conversations for Business empowers users to loop you into conversations when they need clarification, review, or help making a transaction. And when they do, you’ll have full context of the conversation, expediting your understanding and reducing the time between their moment of need and resolution.
Now you’re promoting relationships, elevating service, and underscoring trust.
With Banno Business, you’re providing more than relevant services to a range of business types—you’re giving business account holders assurance and stability.
You’re building trust on top of trust by showing that you have account holders’ best interest at heart—it’s not just about their account, it’s about seeing their business thrive.