Scalable banking platform
Set your institution apart with a single, unified experience.
Built specifically for community credit unions and banks, the Banno Digital Platform empowers you to differentiate yourself and offer a full-service and forward-thinking digital experience. Banno makes it easy for your team to deliver the human service you’re known for, while giving your account holders a digital banking experience that exceeds their expectations. And you can propel your institution forward with our versatile marketing tools, seamless websites that are simple to maintain, and a completely open platform that’s rooted in customizability, so switching to Banno is future-proof.
Know your people
Keep track of your account holders at a high level through activity and usage stats, and also at a personal and individual level—giving you the ability to manage features for everyone or user-by-user.
Provide amazing support
More than ever, the ability to serve your account holders virtually is essential. Authenticated chat provides your users a simple way to get ahold of you right at their moment of need, while making it easy on your support team.
Provide the personal service you’re known for on the digital channel.
Reach businesses you couldn’t before.
Compete across the business spectrum by offering flexible business accounts and a secure chat tool set out to eliminate fraud.
Internal chat tool
Eliminate email fraud for businesses by giving them a secure tool to chat, send attachments, and approve wire transfers—right where their finances are at.
Configure features for businesses of all sizes to make each business account holder feel uniquely valued by offering them just what they need—and ultimately cut down your costs.
Leverage leading fintech innovations.
The future of banking is digital, so we’ve opened our API (the connection to our platform) for others to integrate with and build tools for. This means that you can tap into even more solutions in one place, essentially future-proofing your digital offerings and differentiating you, even from others using Banno.
We’re even strategically partnering with data aggregators like Plaid and Finicity, enhancing the security and visibility of users’ connected apps, and keeping you at the center of all the financial tools your accountholders use—all at no cost to you.
And if you have a great tech team, you can even build your own tools and plug them directly into Banno.
Here’s what makes Banno different.
Community banks and credit unions are known for personal service. Banno keeps banking relational with Conversations—a secure, core-connected way to chat. The future of banking is digital, but human connection is here to stay.
Because Banno is an open-API platform, you can customize your digital banking experience with features and fintech integrations to suit your community’s market, and offer an exceptional, consistent user experience.
You can think of us as a strategic partner. We innovate to positively affect your bottom line. Case in point? We’ve brought marketing into digital banking in a non-obtrusive, user-friendly way that is helpful, not annoying.
Switching platforms is a monumental task, but Banno’s implementation team works with you to keep it timely and manageable. Plus, we’ll hand you a one-of-a-kind Due Diligence packet that answers auditors’ questions clearly and thoroughly.
Millions of users. And counting.
“With your new app there is little doubt that I will close my Bank of America account and move all of my funds to City National Bank. The new app is great!”
– Customer at City National Bank
We’re going places.
It’s not an easy decision to switch platforms, and you want one that’s going to keep working for you after you’ve signed the contract. Banno has always worked at a fast pace, and we continue to rapidly push out forward-thinking products and features that are centered around propelling community institutions like yours.