June 2022
What a great summer so far! New Obi-Wan Kenobi series and new movies for Fantastic Beasts and Jurassic World. I'm having trouble deciding how to answer the door these days: Can I use the green lightsaber before Labor Day? Does my wand match my shoes? Do I have enough time to inflate the T-Rex costume?
We're busy geeking out here at Banno too—better grab some popcorn and settle in for this month's updates.
To avoid confusion when Banno Business is released later this year, we're reserving the names of Banno Business features for the navigation menu.
This change impacts which names we will support for external applications moving forward. While you can still use custom names for your external application, attempting to enter any of these six terms in the Name field will cause an error: ACH or ACHs, Wire or Wires, and Payment or Payments
Chances are this change raises some concerns, but these user experience (UX) precautions should alleviate any anxiety:
Soon, Banno Marketing™ will see some design updates to the templates list. Your templates and the global templates will be housed together in a single list, and you can use the new Global or Your templates filters to narrow the list.
Rather than hiding or showing templates with a toggle switch, you can also now perform that action from the dropdown menu to the right. Finally, while editing a template, you will see a new preview-width slider so you can preview responsive templates at different sizes.
To lay part of the groundwork for releasing Conversations for Business™, we're adding some details to our existing “All Conversations” export within Banno ReportsSM.
The changes you’ll notice right away are two new columns at the end of the export: Conversation ID and Organization ID. Once we have multiple organization users in a conversation, these identifiers will help you to keep your data straight and know which users were a part of which conversation.
While you won’t see multiple organization users in a conversation for a little while, these new columns will start showing up within the next couple of weeks.
We’re excited to announce some really great updates for all banks with Full Service Credit Cards (FSCC). Coming next month, we’ll be introducing two new ways to pay your credit card statements:
We will be rolling this out for all Full Service Credit Card customers to date in late July and early August. If you do not want these new enhancements, please complete this short form indicating that you do not want to participate.
We know that many of you have been asking for these updates, and we can't wait to get them in your hands.
Our documentation team was mostly focused on guides for new and upcoming features this month, so we've got just a couple of updated articles to share:
As we announced earlier this year, the Jack Henry Digital Toolkit team has been hard at work overhauling the (formerly) cumbersome JackHenry.Dev onboarding process, which often left developers waiting for access until we could manually create their API credentials. Today, we can officially report that we've knocked down that speed bump.
Developers can now take our new DIY onboarding path to create Banno API credentials—complete with access to a developer dashboard and a new user account for our Garden demo financial institution, which they can use for testing.
Ready to get your hands on the Digital Toolkit and start building? This new guide will light the way: Accessing the Digital Toolkit
As part of our upcoming effort to revamp our reports, we will be making some changes to the Login audit reports. To date, customers have been able to pull data for any date range. Going forward, as we work to improve these and our other reports, we will be limiting the range for this specific report to pull only the last six months of data.
Implementation begins August 1st, so please log in and grab any historical data preceding the last six months that you wish to retain.
Many of you will recall that we’ve been beta testing our API integration with ESI for documents enrollment and listing for some time now, and we’re finally ready to say we’re set to extend it to any bank who wants it.
The API integration allows for a more consistent user experience augmented with capabilities native to each operating system—something highly constrained with an SSO. The Documents view is highly filterable, enabling your users to find exactly what they’re after. You can read up on all the details in our knowledge guide: ESI API integration
Mastercard NuDetect customers will soon have yet another powerful way to prevent fraud. Once the configuration is available (early next month), your financial institution can block high scores on logins. Along with triggering 2FA, this new configuration can help reduce attempts at highjacking an account right from the start. This configuration and score should only be set for traffic that's obviously fraudulent.
In the unlikely event that a legitimate user is blocked, there’s no way to manually unblock the individual. Instead, the user would need to lower their NuDetect score over time. As a failsafe option, a financial institution admin could increase all users’ score in the NuDetect settings in People.
Here are a couple reminders from recent statements, plus an important note about Digital Meetup dates:
Important correction!
In a previous version of this statement (viewable June 31 - July 6), the list above included an errant reminder about the timing and availability of the Manage support settings permission checkbox we described in the May statement. The new Support permission will be available soon; however, it's release target is later this summer.
If you have questions about anything you have read here, please contact Support.
Release notes are posted in the For Clients portal in advance of mobile releases and contain a rollup of all client-side changes made to Banno within the period.
Want to stay in the know about the latest features and enhancements we’re making to the Jack Henry Digital Banking Platform? Subscribe below and you’ll receive an email straight to your inbox every month when the Digital Banking Statement hits the press!
SubscribeFSCC is seeing a major upgrade with separate entity support, new credit card controls, and MyCardRules support. We're also looking forward to new permission settings in Banno Support, Direct Connect security improvements, and the long awaited "change internal loan transfer type: CU."
Check out our new Toolkit guide on creating plugins, and get updates on Direct Connect, the ability to delete external transfer accounts, and displaying system status messages to your accountholders.
Let's talk about what this could look like for your financial institution.