Hey there!
We had an exciting month of preparing big features that we think you'll love. In fact, we were so busy cooking up new improvements, I couldn't get this statement out to you sooner. Thanks for your patience. Without further ado, here's your monthly statement.
We meticulously crafted a totally new set of icons for our apps that are more balanced, provide a fresher look, and better represent the intended subject. The change is subtle but positive.
These beautiful new icons land in all of our apps in late October.
We admit, it took a minute to get here. So, now let's celebrate the fact that ACH & Wire approvals are now available in Banno Mobile™ and Banno Online™!
With these features, we're closing a major chapter in the book of transitioning from goDough® to Banno Mobile™. And this is just the beginning of our strategy to help improve the digital lives of your small business users.
Reach out if you're ready to enable these features.
We've officially removed support for iOS® 9 now that iOS® 12 has landed. When iOS® 9 users update to the latest version of the app, they will be alerted that they will no longer receive app updates unless they update to a newer version of iOS®. Dropping support for older and barely-used operating system versions helps us keep our code clean and easier to maintain, allowing us to move quickly on new development rather than monkey-patching issues that will never be fixed on an old OS. Less than 1% of iOS® users with Banno Mobile™ are using iOS® 9 today.
RIP, sweet iOS® 9, you were good to us.
Geezeo® in Banno Mobile™? Finally! We're thrilled to announce that you can now enable our Geezeo® single sign-on integration that works on iOS®, Android™, and the web. Sorry for the delay.
Connect with us if you have Geezeo® and are ready to enable it in Banno.
It's not really 2.0, but we landed a bunch of new features that let users manage their own profiles.
On the mobile apps, users can now update their email addresses and phone numbers. For NetTeller® banks, we'll update the email address in NetTeller and let that system update the core. For those of you using Remote Deposit Anywhere™ from EPS™, we'll go ahead and update the email address there, too.
All apps now allow users to update their usernames as well.
Banno Online™ is the first to land the ability to set account nicknames. If you're on NetTeller®, the account names are shared, so there's no way they will get out of sync.
Banno Online™ is also the first of our apps to offer the ability for users to update their addresses. We're leveraging the new conversations feature for this, so it's a prerequisite to offering address change.
We've had challenges with maintaining a stable connection to several financial institutions that were previously aggregated, so we're making the tough call to suspend support for these financial institutions until we can find a more stable path.
Institutions to be removed:Want to stay in the know about the latest features and enhancements we’re making to the Jack Henry Digital Banking Platform? Subscribe below and you’ll receive an email straight to your inbox every month when the Digital Banking Statement hits the press!
SubscribeThis month we have a handful of new features to share with you, including updates about our new alerts engine, username change functionality, credit union specific updates, the ability to reset 2FA for your users, and more.
We’ve shipped a whole lot of goodies and we’re gearing up to deliver even more—here’s a look at what’s coming your way: an improved 2-step verification enrollment process, iPay enhancements, enrollment restriction by age, sign-out process changes, and more.
Let's talk about what this could look like for your financial institution.