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see what’s new with our products

A Message From Our Team

Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!

Holly Brouillette

Senior Technical Product Manager

March 31, 2025

Heads UpKnowledge BaseHelp Center

Documentation Updates

Check out the latest additions on the Knowledge Base:

  • Data & Reporting: See the new Data & Reporting section, which includes docs on Jack Henry Data Hub (formerly Data Broker) and Banno Reports.
  • Security FAQ: See new Q&A regarding default 2FA.
  • SymXchange Implementation Blueprints: Read blueprints for both Jack Henry ISO Wires and Banno. Be sure to click the arrow icons to expand the sections.
  • Banno People Dashboard: Don’t miss this newly published doc that includes current information on how unique logins are calculated.
  • Engagement: We’ve added more details on engagement tracking and how app usage is calculated.

Important reminders

Visit Help Center for how-to guides on all Jack Henry products. And remember to check for new documentation published to the ISO 20022 Resource Center on the ForClients Portal.

ready to see what Banno can do?'

Connect with our team to explore how Banno can help your financial institution.

How can we help?

Ready for a demo? Need pricing? Want to partner? Fill out this form and we'll be in touch. Looking for guides? Visit the Knowledge Base. Need to open a support case? Log in to ForClients.