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A Message From Our Team
Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!
2FA Code Migration to ENS
After releasing the Enhanced Default 2FA functionality for all financial institutions in early February, we began migrating the delivery of 2FA codes from a third-party integration to Jack Henry’s Enterprise Notification System (ENS). We kicked off this migration on February 13, 2025 and completed the rollout on February 26.
This change allows your users to receive 2FA notifications through a single, dedicated phone number for your financial institution. This change also opens the door for exciting new features down the road, such as branded RCS messaging, which we couldn’t have offered through the third-party provider.
While this migration was complex, our engineers worked hard to avoid any surprise road bumps for your end users or internal team. After dedicating several days to monitor the deployment and ensure service reliability for all users during this timeframe, our Engineering & Support teams are confident the cutover was completed successfully.