Last call to continue receiving notifications
If you haven’t heard, we switched to a new push notification provider earlier this summer. While there have been no changes to functionality with this new provider, it is important to note that users who haven’t updated their mobile app to version 2.20 or later by the end of August will stop receiving push notifications.
If your institution does not have the latest app versions in the app stores, now is the time to make sure all of your agreements are accepted and up-to-date. If they are not, your users will stop receiving push notifications on September 1, 2020.
Authenticated form submissions inside of Banno Conversations℠
Soon, you will be able to create and send custom forms to your users with Conversations. This means your users will be able to securely, confidently, and efficiently fill out forms, loan applications, and more inside the digital channel. On your end, your team can triage these form submissions assured that they are legitimate, having been filled out and submitted by an authenticated user. Stay tuned for more details!
New templates + our library of icons in Banno Marketing™
Now when you’re building an ad for your digital banking users you have three new template options to choose from and the ability to pick from our library of icons. These are the same icons used all throughout Banno Online™ and Banno Mobile™, now available to use on your marketing materials.
Configure SSOs and external applications
Coming in hot within Banno People℠, manage External applications such as SSOs and PowerOns. Within People, under Settings, you’ll find a brand new link to External applications where you can quickly enable or disable integrations, modify link titles, and update link descriptions–all without creating a single support case. Access requires the Manage everything permission inside of Banno Settings.
Overdraft Opt-In / Out PowerOn
The Overdraft Opt-In / Out PowerOn is the latest (and fifth if you're counting) PowerOn added to our Banno PowerOn Library. This means almost any and all of our credit unions can use it!
Overdraft Opt-In / Out allows your members the ability to understand their terms and fees associated with their account, and then make an informed decision on whether or not to allow the ability to overdraft on ATM withdrawals and debit purchases.
Dashboard card Plugin Framework
Before you know it, third party developers will be able to create content that can be displayed inside the Banno Mobile and Banno Online dashboard cards. Plugin Framework cards are similar to SSOs but have the advantage of being able to display end-user specific information directly in the Banno dashboard. Once configured, plugin cards can be added using the Dashboard configuration option in Settings.
If your financial institution is interested in developing a dashboard card or has a vendor who would be interested, please contact your sales executive.
Running balances on pending transactions
For our Silverlake customers, we can now support running balances on pending transactions. That means simple, fast insights into account balances before transactions actually post. Depending on your core configuration, we may need to make some minor adjustments to enable this. If you’re interested in getting started, please reach out to support. Oh, and Core Director support is right around the corner!
Manage dashboard card order
Starting next month you will be able to create a default view for end users' dashboards. You will also be able to display or hide any of the dashboard cards. Please note this default order will only impact users who haven’t customized their dashboard. This is particularly useful when you want to ensure new users have quick access to the features you want them to see. Admin users who have the Manage Dashboard permission will see the new Dashboard configuration option in Settings, which is where they can reorder and add new cards.
Enrollment configuration change
Banno will soon be changing the filtering criteria behind our Enrollment allow individuals only setting. The original intent of this setting was to allow financial institutions the ability to prevent retail business users from enrolling in online banking through Banno’s self-service Enrollment feature. While it does do that, it goes beyond simply distinguishing an Individual versus a Business and also looks at the type of Tax ID to filter out non-Individual ID types (something other than a SSN).
Since Tax ID Type (aka TIN Code) can be customized by the financial institution on some cores, this added filtering has caused unnecessary programming and operational complexity. Additionally, we also look at the Customer field CustType, which adequately identifies Individual versus Business customers on its own.
If you have additional questions or concerns about this change, please contact our support team.