Statements

see what's new with our products

A Message From Our Team

Let's take a walk!

We've cleared the unofficial start of summer as we tiptoe toward the official one later this month. With brighter, earlier mornings and kids playing past dusk, it's a season for the outdoors, time away, and a few more walks around the block – which seems like a perfect opportunity to stretch our legs and take a walk around our new Statement design.

Moving forward, you'll find it easier to discover articles by tag, and the new filtering works across past and present content. Thank you for coming along on this sojourn with us. We're so glad you're here.

Jon Parker

Senior Director, Technical Product Management
Back to all articles

June 15, 2026

Heads Up

Welcome to the reimagined Product Statement!

As forecasted in May, the all-new Product Statement experience has arrived. Welcome!

This special-edition 🚀 Launch 🚀 article should give you the lay of the land and help answer some important questions you may have.

First, some insight into the purpose of redesigning the Monthly Statement: While the previous Statement design had served our finanicial institutions pretty well, we’ve been thinking through ways to better accommodate the steady flow of communication you need from our Digital Product and Operations teams (and, fairly often, other teams). The need to evolve has become ever-more apparent as the scope of our Digital team’s product offerings has continually grown. The new Statement experience is designed to help you consume our news more conveniently and efficiently than ever.

Below, you can learn more about the new features, general functionality, and a few user experince (UX) sweeteners the new Statement offers.

Key features and functionality

Here’s a brief summary of the more-notable features and functionality:

  • Faceted filtering: Jump to the content most relevant to you with new Article Type and Product filters.
  • Modern UX: The clean, responsive design and editorial layout lend well to reading detailed information – whether consumed on desktop, tablet, or mobile device.
  • Convenient sharing: The new Copy link feature makes it a cinch to share specific articles.

Prominent callout box

The callout box (with the light-blue background) above the news feed is intended to ensure that you can filter to the content you find most relevant – without missing the news that everyone should see. Examples of ‘featured content’ include minimum version changes, tasks your financial institution must complete, certain meetups/events, and news on breakthrough features (e.g, Tap2Local and Jack Henry Rapid Transfers).

Article Type filters

While we don’t have hard and fast definitions for Article Types, these are the general guidelines we use when determining which to assign each article:

  • Coming Soon: Announces an upcoming feature or functionality change OR provides an update on a previously announced feature or functionality change.
  • Enhancement: Discusses a released (though, not necessarily enabled) functionality improvement. This is similar to the New Feature tag; however, it is used less frequently and should apply to changes that don’t qualify as full-fledged features.
  • Heads Up: Provides new information, an update, or general news that’s not necessarily critical or urgent. We also occasionally use this tag for follow-up details that were discovered after a previous Statement article was published.
  • New Feature: Discusses a released (or expected for release within 2 weeks of publication) new feature.
  • Reminder: Provides a brief summary of previously published announcements. Typically, Reminder articles will include a link to the original, more in-depth article.
  • Event: Focuses on a meetup, office hours, or other event and typically includes a registration link. Note that certain articles include a gray (rather than blue) Event tag, which is intended as a context indicator rather than to allow filtering; examples include the old Forget-Me-Nots and other articles that mention (but don’t focus on) an event.

Product filters

The Product filters consist mostly of products. However, rather than clutter up the filtering with multiple extra columns, we’ve elected to include a couple of environments and services in the list as well:

  • Account Origination: Relevant to institutions contracted for (or interested in) Account Origination.
  • Banno: Relevant to institutions contracted for (or interested in) any Banno product. You will also see the Banno tag on articles for specific Banno products (e.g., Banno Business).
  • Banno Admin: Pertains to any app within Banno Admin (e.g., Banno People, Banno Support, and so on).
  • Banno Business: Pertains to Banno Business features.
  • Banno Marketing: Pertains to the Banno Marketing app.
  • Banno Mobile: Pertains to the Banno Mobile app.
  • Banno Online: Pertains to the Banno Online app.
  • Banno People: Pertains to the Banno People app.
  • Banno Support: Pertains to the Banno Support app.
  • Jack Henry Identity: Pertains to the Jack Henry Identity service and the corresponding administrator login and security settings.
  • Jack Henry Platform: Pertains to the Jack Henry Platform.
  • Jack Henry Wires: Pertains to Jack Henry Wires.
  • Treasury Management: Relevant to institutions contracted for Treasury Management.
  • Unified Identity Service: Pertains to Unified Identity Service and the related functionality on our accountholder-facing apps and/or the corresponding settings managed via the Identity App.

Details next to articles

To provide at-a-glance context about our content, the new design includes key details and visual indicators on the left side of each article:

  • Publication date: This indicates the date that the article was published. Please don’t conflate this date with any deliverable timing, due date, or event date – all of which will instead be specified within the body of each article. To help avoid any confusion, when you mouse over the date on the left, you’ll see this tool tip: “Article publication date”
  • Copy link: The blue link icon makes it easy to grab a shareable link that will open the specific article on its own page.
  • Blue tag: The blue tag corresponds directly to the Article Type filters. No other filterable tags or informational tags are blue.
  • Gray tags: The gray tags either correspond directly to the Product filters or simply provide a visual context indicator (e.g., Credit Unions Only, SilverLake Banks Only, and so on.). Moving forward, we’ll also start using these tags to indicate whether a feature is in Beta testing, if it requires an additional contract or support ticket, and more.

🎗️ Gone but not forgotten 🎗️

The recurring “Forget-Me-Not” section we’ve previously used to provide reminders wouldn’t be as helpful now that you can filter by Reminder, Event, or both at once. Therefore, the May 2026 Forget-Me-Nots mark the last occurence. You will, however, still see previous months’ Forget-Me-Nots until each instance reaches the 18-month cutoff and is archived. In other words, this familiar friend is going, going, (soon-to-be) gone.

June Digital Banking Meetup Q&A

Here are answers to questions we received while demoing the new Statement during the June 12, 2026 Digital Banking Meetup:

Q: Can the Statement distinguish between bank-only and CU-only content?
A: Yes. Moving forward, we will add “Banks only” or “Credit unions only” tags to articles when applicable.

Q: Will Statement tags match the tags on the Monthly Meetup deck (roadmap)?
A: We will be aligning the tags as much as possible as we publish new Statement articles; however, not all tags in the Monthly Meetup deck lend perfectly to the Statement. That said, we did (and will) use the deck tags as the Statement’s guiding North Star.

Q: Will the new Statement specify timeframes for releases?
A: We will continue to provide as narrow of release windows/targets as possible. However, since testing and release prep can easily affect release targets, we purposefully avoid stating specific release dates unless something has already passed testing and we’re highly confident in the target date.

Q: Will Monthly Statement updates include older content?
A: Yes. The new Statement provides a continuous feed that lets you load older content as wanted (up to 18 months in the past). The feed (unfiltered) will display the most-recent 20 articles on initial load. You will want to use the Show more button at the bottom of the feed to ensure that you don’t miss any current articles — it’s not often that we publish more than 20 Statement articles in a month, but it can happen.

Q: Is there a search capability for Statement content?
A: There is not a search feature currently. Right now, filtering is the best method to narrow the content in the Statement feed. However, we’re considering adding search as a future iteration.

Q: Will email alerts continue for Statement updates?
A: Yes. Your email notifications will continue to work as they did previously.

Anticipated FAQs

Based on feedback and questions received during our extensive QA testing, we suspect some of you may also have similar questions:

Have the newly designed Statement pages been tested?
Of course! The new Statement experience has been subject to a month-long testing window involving internal stakeholders from numerous Jack Henry teams.

Is there somewhere to submit feedback about the new Statement design?
There certainly will be! After allowing a couple of months for you to get fully familiar with the new Statement experience, we will publish a feedback form so we can learn how the redesign is working for you and gather suggestions for future iterations. Keep an eye out for that form in (most likely) the July 2026 Statement publication.

Is there somewhere to submit more-urgent questions about the new Statement design?
You bet! If you have pressing questions, please email gotomarketstrategy@jackhenry.com, and our Product Go-to-Market team will respond as quickly as we can.

Ready to see what Banno can do?

Connect with our team to explore how Banno can help your financial institution.

Connect with us