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A Message From Our Team
A little history, a lot of progress!
Twelve years ago, I started as a design intern in the Banno cave office. It’s incredible to think how far we’ve come since then. We’re now turning some major corners with the Jack Henry Platform, with Exception Manager playing a pivotal role in Rapid Transfers exceptions, Jack Henry Wires earning “seasoned resident” status in the Statement, and even Jack Henry Insights prepping for rollout as the next generation of reporting for Banno. Read all the latest below!
January 28, 2025
ISO 20022 Conversion
We are continuing to build out the new functionality to meet Federal standards, so that you're ready to use wires come March 10, 2025.

On February 6, we will be adding a banner (as seen above) at the top of the Wire templates screen that will provide an easy-access method to save template information. Note that since first announcing the banner during the January Digital Banking Meetup, we have heard your feedback and have, therefore, updated the banner to be informative only.
Important: We strongly recommend that you proactively notify your impacted customers that any existing templates will no longer be accessible once we rollout the ISO 20022 protocol on March 10, per regulatory requirement.
Up-to-Date Resources
You can view numerous ISO 20022 informational resources here:
- Banno Business Wires: See the ISO section of our Digital Knowledge Base article.
- ISO 20022 Resource Center: On the For Clients portal (Collaboration > ISO 20022 Resource Center), you’ll find ISO 20022 information for all cores and areas of Digital.
- Banno ISO 20022 End User Functionality video: Also on the For Clients portal, see for yourself what end users can expect from the Banno Business ISO 20022 experience.
- Treasury Management ISO 20022 End User Functionality video: If your bank offers Treasury Management, you’ll want to check out this video on the For Clients portal to see the experience your Treasury users can expect.
Want to download and share these videos with your end users? Please do! Better still, reach out to DigitalGrowth@jackhenry.com to request a branded video.
Webinar: February 5
Perhaps most importantly, we will be hosting a dedicated ISO 20022 for Banno Business and NT Cash Management webinar on Feb 5, 2025! Attendance for this event is already nearing capacity, so it’s best to save your seat now!