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Who is Banno?

What happens when a startup teams up with an industry giant? Really good stuff.

When we were acquired in 2014 by Jack Henry & Associates®, we were an agile, hungry startup. That hasn’t changed. But our depth of industry knowledge has, as well as our resources and capabilities. By connecting Banno Mobile & Online to the Jack Henry & Associates cores, we can help financial institutions bring their users home again.

We’re fintech geeks that long for the way it used to be.

As a child, the local financial institution was a place of wonderment—people gave you candy just for walking in the door, you could watch your piggy bank get counted by a magical machine and they turned paper (checks) into real money. They knew your face, if not your name, and always greeted you with a friendly smile.

As we’ve grown and embraced our digital world, we’ve forgotten how magical that experience truly was—how human it was. There were no emails, or passwords, or fingerprints—rarely even IDs—because they knew your face. They knew you.

Hi Mary How's the family? About past banking experience
Hello Jack What can I help you with? Jack is typing About making banking personal again

We want to bring back that magic and make banking personal again.

We’re not talking about dial-up internet and car phones (we are pretty happy with the internet in our pocket), but we are on a mission to make banking personal again. We’re here to bring back that magic and enable community financial institutions to provide that same world-class service in the new digital landscape.

Our goal is to help financial institutions bring a seamless experience to their users.

The financial industry has been slow to adjust—no one has ever said, “I need to go check my mobile Instagram,” yet ‘online banking’ and ‘mobile banking’ continue to exist as two separate products. We just don’t think that’s good enough.

We believe banking should be seamless.

We also believe it should be relational and contextual, because those things don’t just make for better service, they make for a better bottom line.

About having a seamless banking experience Mult-channel banking experience

Our leadership team is paving the way.

Our passion is our purpose: to make banking personal again. We’re thoughtful and ambitious, and committed to seeing this mission through.

Ben Metz

Ben Metz
Sr. Managing Director

Ben Metz - Sr. Managing Director

Ben's vision has ignited Banno’s mission, to make banking personal again. He believes the world is a better place with community financial institutions and is responsible for setting the overall product strategy for Banno.

Abby Wood

Abby Wood
Operations, Sr. Manager

Abby Wood - Operations, Sr. Manager

Abby spends her days creating a customer-centric environment focused on delivering the best experiences for the implementation and support of Banno's products and services. She believes in quality and efficiency, and she has deep respect for the craft of Banno's engineering and design teams.

Chad Killingsworth

Chad Killingsworth
Software Engineering, Director

Chad Killingsworth - Software Engineering, Director

From Android to iOS and everything in a web browser, Chad leads the client teams in creating high performance applications. He regularly contributes to large open source projects and speaks at conferences.

Thom Kling

Thom Kling
Software Engineering, Director

Thom Kling - Software Engineering, Director

Thom is responsible for the health of Banno’s services engineering teams and the integrity of the services those teams build. Thom has been central to understanding how Banno’s technology can solve the problems related to digital banking.

Josh Sadler

Josh Sadler
Product Management, Sr. Manager

Josh Sadler - Product Management, Sr. Manager

As head of product management and research, Josh is responsible for identifying product opportunities and building the right solutions. He understands the importance of talking directly to our users and leveraging his design and engineering background to make the best product decisions.

Nathan Biehl

Nathan Biehl
Product Design, Sr. Manager

Nathan Biehl - Product Design, Sr. Manager

Nathan has a keen eye for design and is meticulous in his craft. With over ten years of experience in Fintech, he leads the Banno design team and is responsible for the style and culture of the Banno brand and products.

Todd Munnik

Todd Munnik
Software Engineering, Manager

Todd Munnik - Software Engineering, Manager

Todd oversees all development projects—he coordinates efforts between product and development, controls velocity and capacity for the engineering team and ensures that teams are aligned with work that best matches their skill set.

Lory Trost

Lory Trost
Finance Manager

Lory Trost - Finance Manager

Lory leads our financial operations, handling everything from accounting to forecasting. She’s been an integral part of Banno’s business for over 10 years.

We're just getting started.

Our best-in-class products are just the start as we lay the groundwork for the future of digital banking. We hope you’ll join us. We can’t do it without you.

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