At Banno, LLC, we recognized that your privacy is important. This Policy discloses the practices and policies we have put into place to safeguard your personal information that may be gathered and used as you visit the Banno family of Websites (collectively, the Site), as well as related products and services we may offer to you (collectively referred to as the Services). Please read the information below to learn the following regarding your use of this Site.

We reserve the right to change this Privacy Policy from time to time. We will place a prominent notice on our site and update any privacy information on this page when and if this Policy changes. Your continued use of the Site and or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) your agreement to abide and be bound by that Policy.

If you have any questions about this Policy, please feel free to contact us: support@banno.com.

IMPORTANT: BY USING THE SITE AND/OR OFFERINGS AVAILABLE ON THIS SITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SITE.

1. Types of Information We Collect

In order to better provide you with the best possible information regarding the products and services we offer, our system collects two types of information during your visit to the Site: Personally Identifiable Information (PII) and Aggregate Information.

Personally Identifiable Information:

This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this Site, such as submitting a contact form or downloading or viewing available PDFs, we may ask you to provide certain information about yourself.

Examples of PII may include your first and last name, email address, mailing address (including zip code), employer, job title and department, and telephone number.

Aggregate Information:

This refers to information that does not itself identify a specific individual. If you do nothing during your visit but browse through the Site or download information, our system will automatically gather and store aggregate information about your visit. This information does not identify you personally and is used in an aggregate way to help us improve our website and tell us the number of visitors to our site each day. Our web server automatically collects and records the following information:

  • The Website’s Uniform Resource Locator (URL) that points to the site you just came from
  • Which URL you go to after visiting our Site
  • What browser you are using
  • The operating system you are using
  • The date and time you access our Site
  • Your Internet Protocol (IP) address

2. How We Collect and Use Information

We do not collect any PII about you unless you voluntarily provide it to us. However, you may be required to provide certain PII to us when you elect to use certain products or services available on the Site. These could include: (a) sending us an email message; (b) submitting a form or transmitting other information by telephone or letter; or (c) registering to receive additional information about our products and services by signing up for a newsletter or product demonstration.

The information that is collected automatically and with your permission during your visit to the Site is used in the following ways:

  • Monitor, review, measure, and analyze website utilization
  • Modify and enhance the website
  • Improve the content and design of our website
  • Respond to your requests
  • Distribute news and other information requested by web visitors
  • Verify your identity

3. Cookies

Depending on how you use our Site, we may store cookies on your computer in order to collect certain aggregate data about our users and to customize certain aspects of your specific user experience. A cookie is a small data text file that is stored on your computer that uniquely identifies your browser. Cookies may also include more personalized information, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server. We may use cookies to perform tasks such as: monitoring aggregate site usage metrics and personalizing the Services we make available to you.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Site may not function properly if you elect to disable cookies.

4. Release of Information

We will not sell, trade, or rent your PII to others.

Occasionally we may be required by law enforcement or judicial authorities to provide PII to the appropriate governmental authorities. In such cases, we will disclose PII upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

5. User Choices on Collection and Use of Information

We may, from time to time, send you email regarding new products and services that we feel may interest you. In addition, we may occasionally call or send you direct mail about products and services that may be of interest to you. Only Banno will send you these solicitations. If you do not wish to receive solicitations from us, you can opt-out by sending an email to support@banno.com.

You also have choices with respect to cookies, as described above. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our Site may not work properly in your case.

6. Contact Information

If you have questions about our privacy policy, or feel that our Site is not following its stated information policy, please contact us.

Banno, LLC
900 Technology Parkway, Suite 200
Cedar Falls, IA 50613